TELECOM AUDITS

Telecommunications is one of the most difficult spend categories to manage. Companies lose 12 – 17% of what they spend on telecommunications as a result of unorganized telecom expense management

The telecommunications industry is notoriously challenged by acquisitions, divestitures, legacy billing platforms, evolving technology, and cumbersome contracting and billing practices. These issues are detrimental to managing your telecom costs, all leading to billing errors and a loss of visibility and control. Keeping up with numerous contracts, multiple providers and lengthy, complex invoices can be challenging, or impossible, for many organizations. An intensive audit of a company’s prior telecom purchases and spend should be the first step in any telecom sourcing project.

BOON NETWORKS’ TELECOM BILL AUDITING SERVICES PROVIDE YOU THE DATA TO MAKE THE RIGHT TELECOM SPEND DECISIONS, BECAUSE WE:

  • Reconcile billing with contracts, customer services records (CSRs), and internal data
  • Validate services are billing in compliance with the appropriate contract, service order, or tariff filing and verify that surcharges are appropriate and calculated correctly
  • Ensure telecom services that are being billed are being utilized
  • Check whether wireless and wireline services and usage align with expectations based on interviews with you, site survey results, configuration information, and internal documentation
  • Reduce costs by identifying opportunities to optimize the telecom services being purchased
  • Establish policies to eliminate rogue spend
  • Recover over-payments due to carrier and provider billing errors
  • Identify legacy technologies that can be easily replaced with better and/or less costly alternatives
  • Align telecom services with users, locations and business needs

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